Hey

I am so excited as I just received my Photo 5 Box and have been using it for the past week trying to get just the right shots .. The most difficult was the Bokeh Hood Brief but have now got the effect just right .. Now I just have to get a great picture as well ... Boy! Chris has made this one a defintie challenge but all I can say is Perserverence is the Key

The prizes are awesome and hopefully I will be one of the lucky winners ..

Happy shooting everyone

Hi Donna,

Good on you for getting Boked right. It should be great!!!

I won't be able to get my done as my camera lens is 28mm wide angle. Even though I tried sooo many times, I just realised that it won't work.

Anyway, good luck to you!!!

Cheers

Angelita

A quick Q on uploading.

Your Faq's state that we should upload a high resolution image under 5 meg.

Generally high resolution means 300dpi. This seems a bit odd for uploading for the web, where 72 dpi is usually the go.

So what is the recomended resolution?

Thanks,

Lea

Hi Lea,

300dpi is the recommended resolution, however, the only stimpulation is that it is less than 5MB.

I had my splatter photo rejected. The email said submit another photo.I worked hard and got really cool replacement photo however when i try to upload it i get a you have allready submitted message. Please tell me i am able to and this is just a glitch.It'd be terrible to miss out on one of the briefs.

Hi Lia,

That is really odd. We will look into it and figure out what is going on there. In the meantime, you should email photo5_support@canon.com.au with your My Canon account details so they can let you know when it has been fixed.

Thanks Lauren, i did do that allready with no reply.(It's only been 24 hours though)However this is why i am asking,there may be at least one other photographer who has had a reject and as such both of us will be able to redeem ourselves for the whatevers and upload .

Cheers,

Lia

Hi Lia,

I believe this problem should have been fixed now. Try and upload again and if it still isn't working send another email. Thanks for letting us know!

Thanks Lauren for your fast response. Unfortunately though the message i still get is,  you have allready submitted for this brief. You may only submit 1 image for each brief.(this very same email  says submit another photo)I'll not get in contact again for at least another day though because we are advised that it could take up to 74 hours for a reply.

Regards,

Lia

for the last 72 hours i've tried many times unsucessfully to upload my images. I've used the most vanilla format & experimented with filesizes to the point of making my images 1meg, but EVERY time I get an 'invalid image format' error message..

I love this contest & really want to start uploading my entries, but right now am feeling totally frustated.. note: i am a very tech savvy person who knows alot about image formats & file sizes & am finding this problem most annoying.

Hi Lauren,

I have had a reply from Jodi Mcleod and she advised me to give it 48 hours and try again as i should be able to upload another one.Keeping my fingers crossed and hopefully this is sorted in the weekend.

Cheers,

Lia

Hi lauren,

I am so happy because i was able to upload my photo already.Very impressed by the way i have been helped along the way..me quite ignorant but a keen novice.I was fixed on keeping a low profile and bowing to people in their excellence(which i still do)and then i had this whoops..anyway thank you.

Cheers,

Lia

Hi Mark,

The best option would be to email photo5_support@canon.com.au with your registration details and let them know excatly what the problem is. They should be able to help you from there.

I've been trying to upload over the last 48 hours.

Did a thorough troubleshoot on my end and got a tech savy friend to try it out on his computer. We believe the problem lies at your end. I sure hope this all gets worked out.